01 Privacy control

Delete your data.
Keep the control.

TogetherLens does not use a conventional user account. Your installed app holds a protected session that can request deletion of its own app data.

02 In the app

Three taps between you and deletion.

  1. 01

    Open TogetherLens

    Use the installed app whose data you want to delete.

  2. 02

    Go to Settings → Data

    Open Settings from the menu, then find the Data section.

  3. 03

    Tap “Delete My Data”

    Review the confirmation and approve it. Local data is cleared after the server accepts the authenticated request.

03 What happens

A clean exit, with narrow safety exceptions.

The request removes data linked to the current app session and queues deletion with our purchase-entitlement provider. A few limited, non-photo records can remain temporarily for fraud prevention, billing, or legal compliance.

Deleted

  • Current app session and server access
  • Local images, faces, and app data
  • Invite and contribution references
  • Session-linked usage and lifecycle records
  • Purchaser mapping and active integrity keys

Limited retention

  • Keyed, non-reversible fraud-prevention markers
  • Pseudonymized transaction records where required
  • Provider media only until its original seven-day expiry

Exact categories and maximum periods are documented in the Privacy Policy.

04 Need help?

No longer have access to the app?

Email our privacy team. Because there is no conventional account, we may need limited app-session information to locate the correct pseudonymous record.

privacy@togetherlens.app Please do not email photos, payment details, or identity documents unless our privacy team specifically requests them.

05 Manual request

No app access? Send us a deletion request.

This form opens a pre-addressed email to hello@togetherlens.app. We use the details you provide to locate the right pseudonymous app records, then handle the request manually.

Do not include photos, passwords, payment details, or identity documents. If your device has no mail app, email hello@togetherlens.app directly with the same details.